We were contacted recently by a lovely lady from North Devon, using our new Online Chat service through our web page tiles.uk.com We monitor the chat and if we are busy we can e-mail back to deal with any questions.
Sandra was in search of a tile suitable for outside use on her patio that offered a frost proof and anti-slip surface. We suggested our Icaria series as the perfect solution.
She didn’t want a huge tile and we agreed, as the 300 x 300 version would offer a nice variation in the pattern, and cope better with any potential movement from expansion and contraction.
With more joints on an outside surface, particularly raised areas such as balconies, a 300 x300 is perfect for the job. Sandra selected the Icaria Beige 300 x 300mm, along with all of the adhesive and a coloured grout from our Kerakoll range, and we despatched for next day delivery.
A few days passed and we received a call to say that the tiles looked amazing, so much so that they had decided to extend the area and cover the tops of the walls in the 600 x 300 version. However, their builder needed the tiles urgently as he only had a couple of days left to finish the job! We rushed the order through and Sandra called first thing the following day, amazed that her tiles had arrived, and in time for her birthday which really made her day!
“Hi Andy, we are very pleased with the patio & thank you for the kind birthday greetings, all very strange this year with the lock-in but the patio was a great boost. Wishing you & the business all the best, just to mention I have recommended International Tiles to friends.”
The finished article looks fabulous, a lovely spot to spend the long summer days and evenings, even in these strange times, and a boost for us to recieve such wonderful feedback.