1Do you charge for samples?
We can send you a small sample of our larger format tiles (Grespania) free of charge, however our other sample tiles are the full tile therefore we charge the amount of one tile.
We believe that by providing the full size you will then be able to see the full design, quality and colour to give you the full vision.
2How thick are the tiles?
The tiles can range in thickness due to several reasons. To find out the thickness of the tile, you can find this in the additional information on the product page.
If the information isn't available please email us shop@tiles.uk.com
3How quickly will I receive my tiles once I placed my order?
If you have purchased any of our tiles that are from stock, these will be despatched the following working day for next day delivery.
For pre-orders, you will be notified by one of our team regarding the expected delivery date/timescale.
4How much do you charge for shipping?
5Do you ship to Northern Ireland?
6Do you ship outside of the UK?
7Do you offer Blue Light Discount?
Yes we do!
To redeem the 15% off your order all you need to do is email us a picture of your Blue Light card, Defence Privilege card, MOD90 Armed Forces card or NHS ID badge to shop@tiles.uk.com and we’ll send you a one-time code to input at the checkout of our website.
Please note that new cards do feature an expiry date so please make sure the card is within date before emailing us. If the card does not have an expiry date it is classed as a lifetime card and can, therefore, be used.